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Disaster Services Manager - Diocese of Victoria in Texas

The Catholic Diocese of Victoria (DOV) has an open¬ing for a grant funded Disaster Services Manager.

The position is responsible for management of disaster response services and administers the DOV Hurricane Harvey Relief program through April 30, 2020. The ap¬plicant must be a practicing Catholic and in good standing with the Church. A bachelor degree is required or at least 3 years of relevant case management/disaster services experience in the social services field. Please forward this information for anyone that may be interested in applying for the position.

The job posting and employment application is attached and online at: https://www.victoriadiocese.org/current-job-postings. The application deadline is July 20, 2018.


The grant funded Disaster Services Manager position is responsible for management of disaster response services through April 30, 2020.

The position administers the DOV Hurricane Harvey Relief program; manages the timely and accurate receipt/distribution of the House in a Box® program; represents the DOV at Long Term Recovery Group meetings, and other duties as assigned. This position also provides indirect case management services to disaster survivors and their families through advocacy, information and referral, crisis intervention services, and recovery services.

Position is security sensitive that requires extreme confidentiality, care, and trust.


  • Responsible for the overall record keeping for the program, including client statistics, outcome measurements, and quarterly reporting; ensures the confidentiality of the information contained within (e.g., family files, telephone intake files, suspended family files, and waiting lists) all program records.
  • Maintain regular communication with the DOV, CFO/Business Manager of servicing issues, trends and cost implications.
  • Administers financial assistance in accordance with guidelines of the DOV and/or funder agreement.
  • Works cooperatively with the DOV, CFO/Business Manager in coordinating program related funding.
  • Participate in fundraising projects and other development as needed.
  • Prepare, monitor, and maintain compliance with approved program budget.
  • Serves as DOV representative for Voluntary Organizations Active in Disaster (VOAD) and other disaster preparedness and response committees within the service area as needed.
  • Required member of the Key/Essential Staff and following a disaster must report to assigned location as soon as it is determined.
  • Enlist participation of diocesan parishes in conjunction with other denominational churches for assessments and needed action after disasters.
  • Networking with existing social service agencies, to foster effective consultation with and referral to appropriate community resources when the need of the client indicates such action.
  • Other duties as assigned by supervisor.


  • Maintains a close working relationship with the Finance and Administration Support Services, Program Directors and Staff Members, Board of Directors and Committees, Community Leaders, Local Service Providers, Donors and Funding sources, Volunteers, Interns, and Clients.
  • Requires communication by telephone, in writing, and personal contact with clients, prospective clients, other service providers, volunteers, and government agencies.
  • This position has no direct supervisory responsibilities of personnel but may supervise volunteers or student interns.


The work will be carried out in a controlled, agreeable environment as generally represented by normal office conditions. In times of disaster response, working conditions may vary.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. While performing the duties of this job, the employee is regularly required to use hands to handle or feel and talk or hear. The employee will be required to periodically stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.


The ability to hear and talk; strong writing skills, analytical, conceptual, problem-solving and decision-making skills; and handling multiple tasks within the confines of deadlines.


  • Must be a practicing Catholic and in good standing with the Church.
  • Required bachelor degree or at least three years of relevant case management/disaster services experience in the social services field.
  • Acquainted with Church administrative and organizational structures preferred.
  • Previous disaster experience is a plus.
  • Bilingual Spanish/English preferred.
  • Knowledge of case management preferred.
  • Knowledge of social service delivery systems, knowledge of County resources, preferred.
  • Must possess the ability to work well independently as well as part of a team.
  • Excellent written and verbal communication skills as well as interpersonal relationship skills.
  • Proficient in personal computer software such as MS Word, Excel, Access, and PowerPoint, knowledge in the use of graphics, charts, tables, spreadsheets, and word processing for documents.
  • Possess superior leadership, administrative, and organizational skills, bookkeeping expertise and a pleasant telephone personality.
  • Ability to prioritize, organize, multi-task numerous complex assignments and manage time with minimal supervision.
  • Must be self-motivated, able to work under pressure and able to work with a wide variety of individuals in multicultural settings.
  • Demonstrated sensitivity to diverse cultures.
  • Skilled in customer service and/or working with challenging personality types in demanding situations.
  • Must have working knowledge of telephone, personal computer and printer, copier and fax machine, and vehicle.
  • Willingness to travel and work evenings and weekends when necessary.
  • Must have adequate/available and reliable transportation.
  • Annually the employee must provide a copy of their valid driver’s license and proof of personal automobile insurance with adequate coverages as required by the DOV Office of Transportation Policy.
  • Must adhere to DOV employee handbook of personnel policies.
  • Must adhere to DOV handbook of accounting policies and procedures.
  • Must maintain extreme confidentiality, care and trust of information that may be of a personal or sensitive nature pertaining to employees, clients and/or the overall DOV.
  • Position is security sensitive.

How to Apply:

Application for employment may be found on the Diocese of Victoria website at: https://www.victoriadiocese.org/current-job-postings.

Complete application with references and résumé should be submitted to Melissa Salinas, Director of Human Resources at:

This email address is being protected from spambots. You need JavaScript enabled to view it. or mailed to the Office of Human Resources at: P.O. Box 4070, Victoria, TX 77903-4070.

Deadline to apply is July 20, 2018 by 4:00pm.

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